Whenever there’s a discussion of efficiency or immediacy, the next question always has to be, “Efficient or immediate for whom?”
Last weekend, a news story broke of a woman named Annalisa Wilharm in Northern California whose grandfather, Ernest Quintana, was hospitalized with COPD. A mobile, videoconferencing “robot” came into the room, displaying a two-way video feed of a physician who had just read the latest MRI results.
Mr. Quintana was given bad news: that there was little of his lungs left, and that all the hospital could do was make him comfortable. He passed away the next day.
Continue Reading ““I look up and there’s this robot at the door.””