“I look up and there’s this robot at the door.”

Whenever there’s a discussion of efficiency or immediacy, the next question always has to be, “Efficient or immediate for whom?” Last weekend, a news story broke of a woman named Annalisa Wilharm in Northern California whose grandfather, Ernest Quintana, was hospitalized with COPD. A mobile, videoconferencing “robot” came into the room, displaying a two-way video […]